Every coordinator knows the drill. A participant needs a provider, so you start ringing around, leaving messages, chasing capacity that turns out to be full by the time anyone calls back. It is hours a week, it rarely gets counted, and it is the part that stands between a participant and the support they need. Supportd exists to shrink it.
Type in where your participant lives and what they need. You see providers in that area across every service type, registered, unregistered and independent.
Every listing shows whether the provider is taking new participants, updated weekly. No more ringing five providers to find the two with capacity.
Save the ones that fit as you browse. Your shortlist builds up in one place, so you can compare them side by side instead of juggling tabs and notes.
Send your participant a single link to the shortlist you built. They look through the options in their own time and enquire to the ones they like, or to several at once. You have done the legwork, they keep the choice.
Providers pay a small flat fee to be listed. That is the whole model. You use Supportd for nothing, always.
We do not take a cut of anyone’s NDIS plan. The funding goes where it should, to the participant’s supports.
Enquiries go straight to providers, who contact the participant directly. We do not step into the relationship you manage.
Registered, unregistered and independent providers, side by side, so plan managed and self managed participants see the whole market.
List your own support coordination service so participants and families find you directly. It works both ways: a free tool for your caseload, and a home for your own service.
Yes. Searching, building a shortlist and sharing it are all free, with no account to set up. Providers pay a small flat listing fee to be on Supportd, and that is the only money that changes hands. You are never charged and we never take a commission from anyone.
No. When your participant enquires, it goes straight to the provider, who contacts them directly. We do not sit in the middle of the relationship or take a cut of anyone’s plan. You stay in control of the coordination.
Yes. Supportd lists registered providers, unregistered providers and independent support workers side by side. For plan managed and self managed participants, that opens up far more of the market than a registered only directory.
Providers update whether they are taking new participants, and it shows on every listing, refreshed weekly. It is the honest picture of who has capacity right now, which is the part that usually takes the most phone calls to work out.
Yes. A shortlist is just a list of providers. It does not contain any participant details, so you can build and share one without putting your participant’s information anywhere.
Absolutely. If you deliver support coordination, you are welcome to list your own service so participants and families find you directly. It works both ways: a free tool for your caseload, and a place for your own service to be found.
Give it a go on your next placement. Search their suburb, see who has capacity, and hand them a shortlist. If it saves you even a few phone calls, it did its job. And if you ever want a hand, just reach out, a real person reads every message.