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NDIS explained

What was the Continuity of Support Programme?

Updated 19 October 2026 · Checked against official NDIS and government sources

In plain English

The Commonwealth Continuity of Support Programme kept disability services going for older people who were already getting state or territory specialist disability services when the NDIS started in their area, but were not eligible for the NDIS, mostly because they were 65 or over. On 1 July 2021 it was replaced by the Disability Support for Older Australians (DSOA) Program, which is closed to new clients.

Continuity of Support is now DSOA

If you are looking for Continuity of Support, the programme you need is the Disability Support for Older Australians (DSOA) Program. It replaced the Commonwealth Continuity of Support Programme on 1 July 2021 and is run by the Australian Government Department of Health, Disability and Ageing.

The aim is the same: older people with disability who were not eligible for the NDIS should not simply lose the support they already had.

Who DSOA supports

DSOA supports existing clients who, when the NDIS started in their region:

  • were 65 or over, or were a First Nations person aged 50 to 64, and
  • were not eligible for the NDIS, and
  • were already a client of state or territory government specialist disability services

It is closed to new clients

DSOA does not accept new clients. It continues until the last eligible client leaves the program. If you are an older person looking for disability support and you are not already a DSOA client, contact My Aged Care on 1800 200 422 or apply for an aged care assessment online.

If you are under 65, you may be able to apply for the NDIS instead. You must make your access request before you turn 65.

How DSOA works

Each client has an Individual Support Package, which sets out the disability care and services they have agreed. A DSOA service coordinator manages the package, gives the client choice over their services and control over how providers deliver them, and charges a management fee. If a client's needs change, the service coordinator can submit a change of needs application.

DSOA also funds respite so carers can have a break. The department publishes a program manual and a service and pricing schedule, most recently updated for 2026/27.

Moving from DSOA to aged care

One goal of DSOA is to help clients understand their aged care options and move into other services, such as aged care, when their needs change. Since 1 November 2025 aged care runs under the new Aged Care Act, and in home aged care is delivered through the Support at Home program, which replaced Home Care Packages.

If you or someone you support is a DSOA client, talk to the service coordinator before making changes, and ask how aged care would compare with your current package.

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Common questions

Does the Continuity of Support Programme still exist?

No. It was replaced by the Disability Support for Older Australians (DSOA) Program on 1 July 2021.

Can I apply for DSOA?

No. DSOA is closed to new clients. Older people seeking support should contact My Aged Care, and people under 65 may be able to apply for the NDIS.

Who runs DSOA?

The Australian Government Department of Health, Disability and Ageing. Each client's package is managed by a DSOA service coordinator.

Is DSOA part of the NDIS?

No. DSOA is a separate Commonwealth program for people who were not eligible for the NDIS when it started in their region.

Sources

This page is general information, not advice about your plan. NDIS rules change, so check the NDIA or your plan manager before making decisions.

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