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NDIS explained

Does the NDIS pay for interpreters?

Updated 19 October 2026 · Checked against official NDIS and government sources

In plain English

Yes, in two ways. If you speak a language other than English, you can use a free interpreter through TIS National on 131 450 for contact with the NDIS and with registered providers, at no cost to you. If you need interpreting because of your disability, such as Auslan for people who are Deaf, the NDIS can fund interpreting and translation supports in your plan.

Two kinds of interpreting

It helps to separate interpreting you need because English is not your first language from interpreting you need because of your disability. They are paid for in different ways:

  • Language interpreting: free for NDIS participants through TIS National, the Translating and Interpreting Service, which has interpreters in more than 150 languages
  • Disability related interpreting: such as Auslan, tactile signing for people who are deafblind, or support to communicate in community activities. This can be funded in your NDIS plan

Free interpreters through TIS National

The NDIS has partnered with TIS National so information about the NDIS can be shared in a language you understand. NDIS participants and carers are not charged for this service. It can be immediate phone interpreting, pre booked phone interpreting, video or on site interpreting.

To contact the NDIA, call TIS National on 131 450 and ask them to call the NDIS on 1800 800 110. To contact the NDIS Commission, ask them to call 1800 035 544.

Registered NDIS providers can access funded interpreting through TIS National for the supports they deliver, and the NDIS Commission says registered providers must support participants who need an interpreter. Ask your provider to book one, rather than relying on family members to interpret.

First Nations languages

If you need an Aboriginal or Torres Strait Islander language interpreter, the NDIS Commission suggests asking your local area coordinator, NDIS planner, support coordinator or remote community connector to arrange one.

What other systems cover

Some interpreting is the responsibility of other services. Hospitals and health services usually arrange interpreters for medical appointments, and schools, employers and government agencies have their own obligations to make communication accessible. The National Relay Service can help with phone calls if you are Deaf, hard of hearing or have a speech disability.

Interpreting and the 2026 changes

The government's August 2026 consultation on new NDIS supports rules keeps interpreting and translation supports as one of 18 proposed categories, with a broader description that includes civic activities. These are proposals, not law yet.

Interpreting and translation is not one of the two categories reduced by the October 2026 funding reset.

For providers

Registered providers should register with TIS National to access funded interpreting, offer an interpreter early, and record each participant's preferred language and communication method. Write service agreements in plain language and check understanding at each step. Unregistered providers should talk with participants about how interpreting will be arranged before services start.

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Common questions

Does the NDIS pay for interpreters?

Language interpreting through TIS National is free for NDIS participants when dealing with the NDIS and registered providers. Disability related interpreting, such as Auslan, can be funded in your plan.

How do I get a free interpreter for the NDIS?

Call TIS National on 131 450 and ask them to contact the NDIS on 1800 800 110. There is no charge to participants or carers.

Does TIS National provide Auslan interpreters?

No. TIS National covers spoken languages. Auslan interpreting can be included in your NDIS plan if you need it because of your disability.

Can my provider ask a family member to interpret?

It is better to use a professional interpreter, especially for service agreements, health or safety matters. Registered providers must support participants who need an interpreter and can access funded interpreting through TIS National.

How do I get an Aboriginal language interpreter for the NDIS?

Ask your local area coordinator, NDIS planner, support coordinator or remote community connector to arrange an interpreter.

Sources

This page is general information, not advice about your plan. NDIS rules change, so check the NDIA or your plan manager before making decisions.

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