What PRODA is
PRODA is run by Services Australia. You register an individual account to prove who you are, and if you act for a business you register the organisation too. One PRODA account can then give access to a range of government services for providers.
In the NDIS, PRODA was the gateway to the NDIA's myplace provider portal and my NDIS provider portal, and to the NDIS Commission's portals for registration, incidents and worker screening.
The move to myID and RAM
To make it harder for scammers and fraudsters to get into NDIS systems, the government has replaced PRODA with two services:
- myID: the Australian Government's Digital ID app. It confirms who you are as a person, and for NDIS portals you need at least a Standard identity strength
- Relationship Authorisation Manager (RAM): links your myID to a business ABN, so you can act on behalf of that business online
Where PRODA stands for NDIS portals now
NDIA provider portals: the NDIA required all providers and their staff to use myID and RAM from 10 November 2025, and PRODA access to the NDIS provider portals was discontinued after that date.
NDIS Commission portals: the Commission has also moved to myID and RAM, and opened a new NDIS Commission Portal on 12 October 2026. Its guidance has allowed people who have trouble setting up myID to keep using PRODA for now, through a Continue with PRODA link on the login page. Treat this as a fallback, not a long term option, and set up myID and RAM.
Participants: self managed and plan managed participants who use the Commission's portal, for example to check a worker's screening status, can use either PRODA or myID.
Setting up myID and RAM as a sole trader
Sole traders count as both a worker and a business, so there are two parts:
- Set up the myID app with your personal email address. If you already use myID for the ATO, Medicare or Centrelink, use the same account
- Log in to RAM with myID and link your business ABN as its principal authority
- Create an authorisation in RAM for yourself, choosing NDIS Quality and Safeguards Commission under agency access if you need the Commission's portals
- Accept the authorisation using the code emailed to you. It is valid for 7 days
For organisations with staff
The principal authority, such as a director or eligible associate, links the business in RAM first. They can then authorise staff, or make someone an authorisation administrator who can authorise others. Each staff member needs their own myID, with a full legal name that matches, and a business email only they can access.
Where PRODA is still used
PRODA has not disappeared everywhere. Services Australia still uses it for a range of other provider services, so health professionals may still need a PRODA account outside the NDIS. For NDIS work, set up myID and RAM.
Scammers target PRODA and other government logins. Never share your login or codes, and be wary of emails or calls asking you to verify your account.