Two of the biggest platforms for finding NDIS support workers, compared side by side, and where an open directory like Supportd fits in.
Mable is a large, established online marketplace that handles bookings, agreements, payments and insurance in one platform. Supportd is a directory, not a marketplace: it helps participants find providers, including ones not on any marketplace, then steps out of the way. Free for participants, with no commission on your supports.
Mable does not charge participants a separate fee. Instead, based on publicly available information, the platform is funded by a combined take rate of roughly 16.6% on the work booked through it, which effectively sits inside the rate. Always confirm current figures on Mable directly. Supportd charges participants nothing and takes no commission on your supports. Providers on Supportd pay a flat $49 or $99 a month with no per-booking or per-lead fees.
Full Mable comparison →Hireup is an Australian platform where the support workers are employed by Hireup, so pay, insurance and screening are handled for you. Supportd is a directory: find registered, unregistered and independent providers, including ones not on any single platform, and contact them directly. Free for participants, with no commission.
Hireup does not charge participants a separate membership fee. As an employer-model platform, its costs are reflected in the hourly rate it charges, which differs from engaging an independent worker directly. Confirm current rates with Hireup. Supportd is free for participants, takes no commission, and providers pay a flat $49 or $99 a month.
Full Hireup comparison →Whichever of these you are weighing up, Supportd is a different shape. It is an open directory, free for participants, that lists registered, unregistered and independent providers side by side. Enquiries go straight to the provider, we never take a commission from anyone, and availability is shown on every listing.
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