supportd
Honest comparison

Mable vs Kynd

Two support work platforms compared, and where a free open directory fits.

NDIS marketplace

Mable

Mable is a large, established online marketplace that handles bookings, agreements, payments and insurance in one platform. Supportd is a directory, not a marketplace: it helps participants find providers, including ones not on any marketplace, then steps out of the way. Free for participants, with no commission on your supports.

Strengths
  • A large, well established network of independent support workers
  • Bookings, service agreements, payments and insurance handled inside one platform
  • A familiar brand that many participants and workers already use
  • Useful if you want the admin of engaging a worker taken care of for you
Pricing

Mable does not charge participants a separate fee. Instead, based on publicly available information, the platform is funded by a combined take rate of roughly 16.6% on the work booked through it, which effectively sits inside the rate. Always confirm current figures on Mable directly. Supportd charges participants nothing and takes no commission on your supports. Providers on Supportd pay a flat $49 or $99 a month with no per-booking or per-lead fees.

Full Mable comparison →
Support worker platform (closing)

Kynd

Kynd, the app based platform for booking independent support workers, has announced it is closing, and its website now says Kynd services are no longer available. If you are a participant or a worker wondering where to go next, Supportd is a free national directory where independent support workers and every other provider type are listed with availability shown.

Strengths
  • A well liked app that handled booking, invoicing and insurance for independent workers
  • No platform fee on the participant side
  • A bring your own option, so existing worker relationships could be billed compliantly
  • Clear safeguards messaging and worker verification
Pricing

While it operated, Kynd charged no participant fee and took a platform fee from worker earnings, reported at around 7 to 12%. With the platform closing, those arrangements are ending. Supportd is free for participants and takes no cut of anything: independent workers and providers pay a flat $49 or $99 a month to be listed and keep the whole of their rate.

Full Kynd comparison →
The third option

Where Supportd is different from both

Whichever of these you are weighing up, Supportd is a different shape. It is an open directory, free for participants, that lists registered, unregistered and independent providers side by side. Enquiries go straight to the provider, we never take a commission from anyone, and availability is shown on every listing.

No commission, ever
We never take a cut of your NDIS plan. Providers pay a small flat listing fee, that is the whole model.
You keep the relationship
You contact providers directly and deal with them directly. Supportd steps out after the introduction.
The whole market
Registered, unregistered and independent providers in one place, with availability updated weekly.
Search providers free →Get matched free

Other comparisons

Mable vs HireupMable vs KaristaHireup vs CareseekersKarista vs ClickabilityClickability vs MyCareSpaceAll alternatives →

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