Two well known ways to find and manage support workers, compared side by side.
Hireup is an Australian platform where the support workers are employed by Hireup, so pay, insurance and screening are handled for you. Supportd is a directory: find registered, unregistered and independent providers, including ones not on any single platform, and contact them directly. Free for participants, with no commission.
Hireup does not charge participants a separate membership fee. As an employer-model platform, its costs are reflected in the hourly rate it charges, which differs from engaging an independent worker directly. Confirm current rates with Hireup. Supportd is free for participants, takes no commission, and providers pay a flat $49 or $99 a month.
Full Hireup comparison →Careseekers is an NDIS registered marketplace for finding independent support and care workers, with a client fee added on top of each hour of support. Supportd is a directory: find support workers alongside every other provider type, contact them directly, and pay no platform percentage on anything.
Careseekers is free for workers to join. Clients pay the worker rate plus a platform fee, listed on its help centre at 7.7% including GST for self and plan managed participants and 15% for agency managed, which includes insurance cover. Confirm current fees with Careseekers directly. Supportd adds nothing on top: participants use it free, and providers pay a flat $49 or $99 a month to be listed.
Full Careseekers comparison →Whichever of these you are weighing up, Supportd is a different shape. It is an open directory, free for participants, that lists registered, unregistered and independent providers side by side. Enquiries go straight to the provider, we never take a commission from anyone, and availability is shown on every listing.
Leave your name and email and we will look for support near you and come back to you. Free, and no obligation to go ahead.