supportd
Hireup alternative

Looking for a Hireup alternative with more provider choice?

Hireup is an Australian platform where the support workers are employed by Hireup, so pay, insurance and screening are handled for you. Supportd is a directory: find registered, unregistered and independent providers, including ones not on any single platform, and contact them directly. Free for participants, with no commission.

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What Hireup does well

  • Support workers are employed by Hireup, so insurance, pay, superannuation and screening are taken care of
  • A polished app for finding, booking and managing support in one place
  • Strong safeguards and worker vetting built into the model
  • A good fit if you want the security and simplicity of an employer model

The core difference

Hireup is an employer-model platform: its support workers are Hireup employees, and you find, book and manage them through Hireup, which handles their pay, insurance and compliance. Supportd is a directory: it makes every type of provider findable, including independent workers and organisations that are not on any platform, and you engage them directly.

Hireup vs Supportd

HireupSupportd
ModelEmployer platform, workers are employed by HireupDirectory, find any provider and contact them directly
Cost to participantsFees are built into the hourly rate (verify current rates)Free. No fees, ever.
Who employs the workerHireup employs the workersYou engage the provider directly on your own terms
Provider typesSupport workers within the Hireup platformRegistered, unregistered and independent, including therapy, SDA and SIL
Breadth of choiceHireup worker poolProviders across the market, on and off any platform
Availability shownVaries by workerOn every listing, updated weekly

Choose Hireup if

  • You want the security of support workers employed by the platform, with insurance and screening handled for you
  • You want one app to find, book and manage support
  • You mainly need support workers and are happy choosing from one platform pool

Choose Supportd if

  • You want to see providers beyond any single platform, including organisations and independents
  • You need more than support workers, such as therapy, plan management, SDA or SIL
  • You want to contact providers directly without a platform in the middle of every booking

Pricing

Hireup does not charge participants a separate membership fee. As an employer-model platform, its costs are reflected in the hourly rate it charges, which differs from engaging an independent worker directly. Confirm current rates with Hireup. Supportd is free for participants, takes no commission, and providers pay a flat $49 or $99 a month.

Frequently asked questions

What is the best alternative to Hireup?
It depends what you value. Hireup itself is a strong choice if you want support workers employed by the platform with insurance handled. If you want to choose from the whole market, including independent workers and providers not on any platform, and contact them directly, Supportd is a free directory built for that.
Can I find more than support workers on Supportd?
Yes. Supportd lists support workers plus therapy, plan management, support coordination, SDA and SIL accommodation and more, across registered, unregistered and independent providers.
Is Supportd free for participants like browsing Hireup?
Supportd is completely free for participants and families, with no commission and no cut of your plan funds. Providers pay a flat monthly subscription.

Are you an NDIS provider?

List on Supportd for a flat monthly fee. No commission, no per-lead fees, ever.

List your service

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