Looking for a Hireup alternative with more provider choice?
Hireup is an Australian platform where the support workers are employed by Hireup, so pay, insurance and screening are handled for you. Supportd is a directory: find registered, unregistered and independent providers, including ones not on any single platform, and contact them directly. Free for participants, with no commission.
What Hireup does well
- Support workers are employed by Hireup, so insurance, pay, superannuation and screening are taken care of
- A polished app for finding, booking and managing support in one place
- Strong safeguards and worker vetting built into the model
- A good fit if you want the security and simplicity of an employer model
The core difference
Hireup is an employer-model platform: its support workers are Hireup employees, and you find, book and manage them through Hireup, which handles their pay, insurance and compliance. Supportd is a directory: it makes every type of provider findable, including independent workers and organisations that are not on any platform, and you engage them directly.
Hireup vs Supportd
Choose Hireup if
- You want the security of support workers employed by the platform, with insurance and screening handled for you
- You want one app to find, book and manage support
- You mainly need support workers and are happy choosing from one platform pool
Choose Supportd if
- You want to see providers beyond any single platform, including organisations and independents
- You need more than support workers, such as therapy, plan management, SDA or SIL
- You want to contact providers directly without a platform in the middle of every booking
Pricing
Hireup does not charge participants a separate membership fee. As an employer-model platform, its costs are reflected in the hourly rate it charges, which differs from engaging an independent worker directly. Confirm current rates with Hireup. Supportd is free for participants, takes no commission, and providers pay a flat $49 or $99 a month.
Frequently asked questions
Are you an NDIS provider?
List on Supportd for a flat monthly fee. No commission, no per-lead fees, ever.