Kynd alternative

Kynd is closing. Here is how to find your next support worker.

Kynd, the app based platform for booking independent support workers, has announced it is closing, and its website now says Kynd services are no longer available. If you are a participant or a worker wondering where to go next, Supportd is a free national directory where independent support workers and every other provider type are listed with availability shown.

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What Kynd does well

A well liked app that handled booking, invoicing and insurance for independent workers
No platform fee on the participant side
A bring your own option, so existing worker relationships could be billed compliantly
Clear safeguards messaging and worker verification

The core difference

Kynd was a marketplace platform: workers set their rates, the app handled bookings and payments, and a platform fee reported at around 7 to 12% came out of worker earnings. It stopped taking new bookings in March 2026 and its website now says Kynd services are no longer available. Supportd is a directory, not a platform: workers and providers list themselves, you contact them directly, and nothing sits in the middle of the relationship.

Kynd vs Supportd

	Kynd	Supportd
Status	Closing. Final bookings were taken in March 2026.	Open, Australia wide
Model	App based worker platform, while it operated	Directory, contact providers directly
Cost to participants	No participant fee, while it operated	Free. No fees, ever.
Worker fees	Reported at around 7 to 12% of worker earnings (historical)	Flat $49 or $99 a month listing. Workers keep the whole of their rate.
Provider types	Independent support workers only	Registered, unregistered and independent, including therapy, SIL and SDA
Availability shown	In the app, while it operated	On every listing, updated weekly

Choose Kynd if

Realistically, you cannot: Kynd is no longer taking bookings
You only need to finalise past bookings or records, which is a matter for Kynd support directly

Choose Supportd if

You are a Kynd participant who needs to find a new support worker
You are a Kynd worker who wants your clients to find you again, and new ones to find you too, without a percentage taken from your earnings
You want a wider market than support workers alone, including therapy and accommodation

Pricing

While it operated, Kynd charged no participant fee and took a platform fee from worker earnings, reported at around 7 to 12%. With the platform closing, those arrangements are ending. Supportd is free for participants and takes no cut of anything: independent workers and providers pay a flat $49 or $99 a month to be listed and keep the whole of their rate.

Frequently asked questions

What happened to Kynd?

Kynd announced it is closing and stopped taking new bookings in March 2026. Its website now says Kynd services are no longer available. Kynd has not published a detailed public explanation. For questions about past bookings, records or payments, contact Kynd support directly.

What is the best Kynd alternative for participants?

It depends what you valued. If you want an app that handles payment and insurance, platforms like Mable or Careseekers work that way. If you want to find independent workers and every other provider type and deal with them directly, with no platform percentage, Supportd is a free directory built for exactly that.

I am a Kynd support worker. Can I list on Supportd?

Yes. Independent support workers list alongside organisations on Supportd for a flat monthly fee, with no percentage taken from earnings. Your listing shows your availability, so past clients and new participants can find and contact you directly.

Are you an NDIS provider?

List on Supportd for a flat monthly fee. No commission, no per-lead fees, ever.

List your service

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