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Aged care at home

Aged care guides for families

Plain English answers for anyone sorting out help at home for a parent, each checked against official government sources on 26 October 2026.

The guides

Aged care glossary

Classification, care partner, referral code, Priority System: the words you will meet, explained in a sentence or two.

Open the glossary →

Tell us what your parent needs

Leave your details and a real person on our team will look for help at home near you and come back to you within a few hours.

  • A real person on our team reads every request and matches you by hand
  • Your details only go to the providers we match you with
  • No obligation to go ahead with anyone
Free for older people and their families.

Supportd is a directory of providers, not a care provider, and is not part of My Aged Care. These guides are general information only. You can also find home care providers by suburb.

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