CareAbout alternative

Looking for a CareAbout alternative you can search yourself, with no phone call required?

CareAbout is a free advisory and matching service, strongest in aged care, that talks to you about your needs and refers you to suitable providers. Supportd is a free NDIS directory you can search yourself, with availability shown on every listing, plus an optional free match. No commission on your supports.

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What CareAbout does well

A free, guided service that is genuinely helpful if you want someone to talk it through with
Deep experience in aged care as well as disability
Human advisers who narrow the field for you rather than leaving you to search alone
A recognised, established brand in the care space

The core difference

CareAbout is an advisory and matching service: you speak with an adviser, and it refers you to providers in its network, funded by those providers when a referral converts. Supportd is an open directory plus a free matching service: you can search every listing yourself with availability shown, or request a match, and providers pay a flat subscription rather than a per referral fee.

CareAbout vs Supportd

	CareAbout	Supportd
Model	Advisory and referral service, adviser led	Open directory you can search yourself, plus a free match
Focus	Strong in aged care, also disability	NDIS and disability support, Australia wide
Cost to participants	Free	Free. No fees, ever.
Provider fees	Providers pay for referrals that convert (verify current terms)	Flat $49 or $99 a month. No per referral fees.
Browse yourself	Adviser led, often starts with a phone call	Search every listing yourself, with availability, or request a free match
Availability shown	Confirmed by the adviser during matching	On every listing, updated weekly

Choose CareAbout if

You want to talk it through with a human adviser rather than search yourself
Your needs span aged care as well as disability
You are happy to start with a phone call and be guided to options

Choose Supportd if

You want to search and compare providers yourself, with availability visible on each listing
You would rather not start with a phone call
You are a provider who prefers a flat monthly price to a per referral fee

Pricing

CareAbout is free for consumers and is funded by providers who pay for referrals that convert, so its provider costs sit on a referral basis; confirm current terms with CareAbout directly. Supportd is also free for participants and takes no commission on supports; providers pay a flat $49 or $99 a month with no per referral fees.

Frequently asked questions

What is the best alternative to CareAbout?

If you would rather search providers yourself than be guided by an adviser over the phone, Supportd is a strong alternative. It is a free NDIS directory with availability on every listing, plus an optional free match, and it is focused on disability support.

Is Supportd free like CareAbout?

Yes. Both are free for the person seeking support. The differences are that Supportd is an open directory you can search yourself, focused on the NDIS, and providers pay a flat subscription rather than a per referral fee.

Do I have to talk to someone to use Supportd?

No. You can search the directory yourself, see who is taking new participants, and contact providers directly. If you would prefer help, a free matching service is there too, but it is optional.

Are you an NDIS provider?

List on Supportd for a flat monthly fee. No commission, no per-lead fees, ever.

List your service

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