supportd
Like Family alternative

Looking for a Like Family alternative that covers more than social support?

Like Family is a registered NDIS provider whose own Social Carers deliver social and community support at set flat rates in NSW, VIC, QLD and SA. Supportd is not a provider at all: it is a free national directory where you can compare support workers, therapy, accommodation and more across the whole market and deal with providers directly.

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What Like Family does well

  • Fully NDIS registered since 2016, so it works for every plan management type
  • Simple flat published rates pitched below the NDIS price limits, with no platform or booking fees and a free first session
  • A large carer pool with personality and interest based matching that suits companionship style support
  • Group options that meaningfully lower the hourly cost

The core difference

Like Family is itself the provider: its carers work under its registration and it sets the prices, currently from $62 an hour on weekdays for one to one social support. That is a genuinely simple way to buy social support, but it is one workforce at one set of rates, focused on social and light personal care in four states. Supportd is a directory of the whole market: compare independent workers, organisations and therapy providers across Australia, at rates you agree with them directly.

Like Family vs Supportd

Like FamilySupportd
ModelOne registered provider supplying its own Social CarersDirectory of the whole market
ServicesSocial and community participation plus light personal care. No therapy, nursing, SIL or SDA.Support work, therapy, plan management, SIL, SDA and more
CoverageNSW, VIC, QLD and SAAustralia wide
Cost to participantsSet rates, from $62 an hour weekdays for one to one social support (verify current rates)Free. No fees, ever. You agree rates with providers directly.
Choice of workerMatched from the Like Family carer poolAny provider in the market, chosen by you
Availability shownNot published on profilesOn every listing, updated weekly

Choose Like Family if

  • You mainly want social and community support and like flat, published rates
  • You want one registered organisation handling vetting, insurance and payroll
  • You live in NSW, VIC, QLD or SA and their matching approach appeals to you

Choose Supportd if

  • You need supports Like Family does not offer, such as therapy, nursing, SIL or SDA
  • You live in WA, TAS, NT or the ACT
  • You want to compare the whole market and deal with providers directly, including independent workers who set their own rates

Pricing

Like Family publishes its rates openly: from 1 September 2025, one to one social support is $62 an hour on weekdays and $83 on weekends and public holidays, with group options from around $23 an hour per person, no platform or booking fees, and a free first session. Carers are paid a set portion of those rates, which is how the service is funded. Confirm current rates with Like Family directly. Supportd is free for participants; providers set their own rates and pay Supportd a flat $49 or $99 a month to be listed.

Frequently asked questions

What is the best alternative to Like Family?
It depends what you need. For social support at simple flat rates from a registered provider, Like Family itself is a solid choice in the states it covers. If you need other support types, live outside NSW, VIC, QLD and SA, or want to compare the whole market including independent workers, Supportd is a free directory built for that.
Does Like Family charge platform fees?
No. Like Family is a provider rather than a platform, so its costs are built into its set hourly rates. Supportd works differently again: it is a free directory, providers set their own rates, and Supportd takes no cut of your supports.
Can I find social support workers on Supportd?
Yes. Supportd lists support workers for social and community participation across Australia, including independent workers and organisations, with availability shown on every listing.

Are you an NDIS provider?

List on Supportd for a flat monthly fee. No commission, no per-lead fees, ever.

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