Careseekers alternative

Looking for a Careseekers alternative without a percentage on every hour?

Careseekers is an NDIS registered marketplace for finding independent support and care workers, with a client fee added on top of each hour of support. Supportd is a directory: find support workers alongside every other provider type, contact them directly, and pay no platform percentage on anything.

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What Careseekers does well

NDIS registered, so agency managed participants can use it, which is rare among worker marketplaces
A transparent and comparatively low client fee that includes insurance cover
Workers set their own rates and update their availability, which you can filter by
Covers disability and aged care nationally

The core difference

Careseekers is a marketplace that sits in the middle of the engagement: workers set their rates, and a client fee listed on its help centre at 7.7% for self and plan managed participants, or 15% for agency managed, is added on top of each hour, covering things like insurance and invoicing. Supportd is a directory: it makes providers findable, you engage them directly, and no percentage is added to anything.

Careseekers vs Supportd

	Careseekers	Supportd
Model	Marketplace for independent workers, booked and billed through the platform	Directory, contact providers directly
Cost to participants	7.7% added on top of the worker rate, 15% if agency managed (verify current fees)	Free. No fees, ever.
Provider types	Independent support and care workers only	Registered, unregistered and independent, including therapy, SIL and SDA
Who holds the relationship	The platform mediates bookings and payment	You and the provider, directly
Availability shown	Workers update availability and it is a search filter	On every listing, updated weekly
Provider pricing	Free for workers, funded by the client fee	Flat $49 or $99 a month. No percentage of anything.

Choose Careseekers if

You are agency managed and want a worker marketplace that is NDIS registered
You want insurance and invoicing handled inside one platform
You are comfortable with the platform fee being added to each hour for that admin

Choose Supportd if

You do not want a percentage added to every hour of support
You need more than support workers, such as therapy, plan management, SIL or SDA
You want to compare the whole market, including organisations and workers who are not on any platform

Pricing

Careseekers is free for workers to join. Clients pay the worker rate plus a platform fee, listed on its help centre at 7.7% including GST for self and plan managed participants and 15% for agency managed, which includes insurance cover. Confirm current fees with Careseekers directly. Supportd adds nothing on top: participants use it free, and providers pay a flat $49 or $99 a month to be listed.

Frequently asked questions

What is the best alternative to Careseekers?

It depends what you want. If you want bookings, invoicing and insurance handled in one platform, Careseekers does that well and is NDIS registered. If you want to find workers and every other provider type without a percentage added to each hour, Supportd is a free directory built for exactly that.

Does Supportd charge a percentage like Careseekers?

No. Supportd is free for participants and takes no cut of your supports. Providers, including independent workers, pay a flat $49 or $99 a month to be listed and keep the whole of their rate.

Can agency managed participants use Supportd?

Yes, as a search tool. The directory includes NDIS registered providers, which agency managed participants can engage, alongside unregistered and independent providers available to self and plan managed participants.

Are you an NDIS provider?

List on Supportd for a flat monthly fee. No commission, no per-lead fees, ever.

List your service

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