What the NDIS Provider Register is
The NDIS Quality and Safeguards Commission keeps a public register of NDIS providers. It lets anyone confirm whether a business is registered, what it is registered to deliver, and whether the Commission has taken action against it.
It has several parts. The main search lists registered providers. Compliance and enforcement actions, such as banning orders, are recorded in Part 2. Part 3 lists supported independent living (SIL) and NDIS digital platform providers who were unregistered but applied for registration before 1 October 2026.
How to check a provider step by step
- Go to Find a registered provider on the NDIS Commission website
- Search by the provider's business name, legal name or ABN. The ABN is the most reliable, and it is usually on their invoices or service agreement
- Set Registration status to Approved to see providers that are currently registered
- Open the result to see the registration groups, the registration period and any conditions on their registration
- Check the registration groups match the support you want. A provider registered for therapy is not automatically registered for SIL or personal care
Checking for banning orders and past problems
Setting Registration status to Revoked shows providers whose registration has been revoked. For more detail, use the Commission's compliance and enforcement actions search. It lists:
- Banning orders, which stop or restrict a provider or worker from delivering some or all NDIS supports
- Compliance notices, which direct a provider or worker to fix something
- Enforceable undertakings, which are written commitments to comply
- Suspension or revocation of registration
- A separate list of infringement notices, which are fines for breaches of the NDIS Act
What the register does not show
Unregistered providers are not on the main register, because they have not been through registration. That does not make them unsafe, and self managed and plan managed participants can choose them for most supports. Banning orders can apply to unregistered providers and individual workers too, so it is still worth searching the compliance list by name.
The compliance search also leaves out low level actions such as warning letters, and some actions are not published when it would not be in the public or participant's interest. A clean search is a good sign, not a guarantee.
Checking a SIL provider in 2026
Since 1 July 2026 SIL providers must be registered. Providers who were already delivering SIL unregistered could keep going only if they applied before 1 October 2026. The Commission publishes a downloadable list of these applicants. A provider can keep claiming for SIL while its application status is Ongoing or Approved and its SIL registration group status is Submitted or Approved. If the application is refused, it cannot deliver SIL.
Other checks worth doing
Registration is one signal among several. You can also ask whether workers hold an NDIS worker screening clearance, check AHPRA registration for health professionals such as psychologists and physiotherapists, read the service agreement carefully, and ask other families or your support coordinator about their experience.